Privacy Policy

Your Privacy Matters

At TexGrid Port Arthur Turf Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, email address, and phone number when you request a quote
• Property address and project details for service estimates
• Communication preferences and feedback
• Payment information when you hire our services

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide you with accurate quotes and service estimates
• Schedule and complete your artificial grass installation
• Communicate with you about your project and our services
• Process payments and maintain service records
• Improve our website and customer experience
• Send you updates about our services (only if you opt in)

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (like payment processors)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though some features may not work properly.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: